Getting started

How to begin working with us

A practical checklist for first contact, preparation, and the first joint decision — without a long sales maze.

Step 1

Send a concise brief

Use the contact form or email [email protected]. Include:

  • What is breaking or slowing the business
  • Who feels the pain (roles/teams)
  • Tools currently involved
  • Any deadline or budget boundary you can share
  • What a good outcome in 90 days would look like
Step 2

Clarifying reply

We respond with focused questions and a suggested entry format — usually a Diagnostic Sprint or a scoped working session if you already have strong internal clarity.

Step 3

Alignment call

We confirm objectives, access to stakeholders, confidentiality expectations, and success evidence. If fit is weak, we will say so.

Step 4

Written proposal

You receive scope, timeline, responsibilities, and commercial terms. Work starts only after mutual acceptance.

Step 5

Kickoff

We set communication channels, workshop dates, and document spaces. From here the customer journey takes over.

Optional prep that accelerates discovery

  • List of current systems and who administers them
  • One example of a recent operational failure or delay
  • Org chart or role list for stakeholders
  • Any prior vendor proposals you want reviewed independently

Ready when you are

No need for a perfect brief. A clear problem statement is enough to start.

Contact OLGA PRITUMANOVA